Grounded Answers
Find where your documents answer.
Ask over your policies, help pages or contracts and get the passages the question is about, ranked, each with the document it came from. When nothing in your documents is about the question, you get a refusal instead of a guess.
Runs on your own engine, free. Hosted on Pro and Team as decisions.
How it works
Three steps.
Bring your documents
Policies, help pages, contracts: the text you already have.
Ask a question
Call the locate task on your engine with the question and your documents.
Get the passages
The passages the question is about, ranked, each with its source, or a refusal.
Found, not written
Nothing is generated.
Grounded Answers points at the passage in your own text. It never writes an answer of its own, so there is nothing to make up. When your documents are silent, it says so.
Features
What you get
Ranked passages
The passages a question is about, best first, each with the document it came from.
A refusal, not a guess
When your documents have nothing on the question, you get a refusal with no passage.
Nothing generated
Every passage is found in your text, word for word. Nothing is written for you.
No vector database
No embedding store to run and no storage fee. It runs on your machine, free.
Plans
Grounded Answers on each plan
Decisions on your own engine are never counted. See pricing
Questions
Before you start
Does it write the answer for me?
No. It returns the passages a question is about, with their source. Your application shows them or passes them to the model you choose.
Where do my documents go?
On your own engine, nowhere: they stay on your machine. On the hosted engine, they are sent for that request.
Find where your documents answer.
The passages in your documents a question is about, or a refusal when there are none.