Grounded Answers

Find where your documents answer.

Ask over your policies, help pages or contracts and get the passages the question is about, ranked, each with the document it came from. When nothing in your documents is about the question, you get a refusal instead of a guess.

Runs on your own engine, free. Hosted on Pro and Team as decisions.

YOUR DOCUMENTSPASSAGESrefund-policy.pdfCan I return an opened item?1refund-policy.pdf · § 4.22faq.md · Returnsfound in your text · not written

How it works

Three steps.

01

Bring your documents

Policies, help pages, contracts: the text you already have.

02

Ask a question

Call the locate task on your engine with the question and your documents.

03

Get the passages

The passages the question is about, ranked, each with its source, or a refusal.

Found, not written

Nothing is generated.

Grounded Answers points at the passage in your own text. It never writes an answer of its own, so there is nothing to make up. When your documents are silent, it says so.

Help center searchDo you ship to Riyadh?shipping.md · Where we deliverWe deliver to every city in Saudi Arabia,including Riyadh, Jeddah and Dammam,within three working days.What is your CEO’s salary?refusedNothing in your documents is about this question.

Features

What you get

Ranked passages

The passages a question is about, best first, each with the document it came from.

A refusal, not a guess

When your documents have nothing on the question, you get a refusal with no passage.

Nothing generated

Every passage is found in your text, word for word. Nothing is written for you.

No vector database

No embedding store to run and no storage fee. It runs on your machine, free.

Plans

Grounded Answers on each plan

Free
On your own engine
Pro
On your own engine, and hosted as decisions
Team
On your own engine, and hosted as decisions

Decisions on your own engine are never counted. See pricing

Questions

Before you start

Does it write the answer for me?

No. It returns the passages a question is about, with their source. Your application shows them or passes them to the model you choose.

Where do my documents go?

On your own engine, nowhere: they stay on your machine. On the hosted engine, they are sent for that request.

Find where your documents answer.

The passages in your documents a question is about, or a refusal when there are none.

Start free